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Uverse live tv pixelating/freezing when DVR is recording
This started about a week ago. When our DVR starts recording a show, all channels on Uverse become pixelated and/or freeze. We cannot watch tv. The show that is recorded is also pixelated/frozen when we try to watch it the next day. We have a brand new Uverse receiver (the tech support thought that was the problem) but it continues to happen.
JefferMC
ACE - Expert
•
36.8K Messages
1 year ago
Is your DVR connected directly to the AT&T Gateway?
Is it connected via Ethernet or Coax?
Have there been any recent changes to your network equipment?
Does this happen when you're watching TV without recording it?
Does this happen to a recorded show when you're recording and not watching something else?
Do you have Fiber or VDSL2 (and what speed if VDSL2)?
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