KristinF's profile

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Monday, November 20th, 2023 12:24 AM

Uverse has big ❌ on screen and wont work

I recently had to have my U-verse upgraded to fiber optic cables. It seemed to work at first, but now I have a big red x on the screen and cannot get Uverse to load on 1 TV. The DVR is not available on either TV. Desperate for any help to troubleshoot this. Thank you!

Community Support

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254.4K Messages

1 year ago

Hello @KristinF, thanks for reaching out to AT&T Community and Forums.

 

We understand where you are coming from. Let's help you get the info you need.

 

Please contact our U-verse: 800-288-2020. They are available between Mon - Sun 8 AM to 7 PM local time. They will be able to help you with the best resolution.

 

Let us know if this helps!

 

Fiona Q - AT&T Community Specialist.


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