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U-verse DVR Recording Space
My U-verse DVR only shows 10% available recording space though I only have one 30 minute tv show recorded.
1 Message
My U-verse DVR only shows 10% available recording space though I only have one 30 minute tv show recorded.
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Official Solution
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
Let's help figure out what's going on with your DVR storage, @amccuen!
We've got a great article that's full of troubleshooting tips and tricks for your U-verse DVR/receiver. You'll want to refer to section 3 titled Perform Recovery On Device.
We suggest that you try performing the Non-Disaster Recovery for DVR/Receivers:
Unplug the receiver or DVR power cord from the wall or back of the box.
Wait 10 seconds.
Plug in the receiver and DVR.
When three white dots appear on the screen, unplug the receiver/DVR again.
Repeat this process two more times.
Plug the receiver/DVR back in on the third time and leave in. Three white dots appear followed by a gear with a status bar at the bottom of the screen. If the Recovery screen does not appear, repeat the steps above.
Let us know how it goes!
Lacey, AT&T Community Specialist
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