uverse app crashes

Hi TForum92622, we'd be happy to help you fix the U-verse app on your Apple devices!

We have more troubleshooting options that we'd like for you to try. These are from our Help and Solutions guide for the U-verse app:

• Make sure you are using the correct member ID to sign in. 
• Delete the app's cache. This varies by phone, browser or device operating system.
• Turn off other apps that may be in use.
  
• Reset your password. This can help sync up your account.

Let us know if this helped or if you need further assistance!

Aminah, AT&T Community Specialist

Seems my initial post was misleading.  Sorry.

The Uverse app doesn't even load, on the iphone and ipad.  So I can't even input my user ID.  When I click on the Uverse app, it appears that the app starts to load, but within 1 or 2 seconds, the screen goes blank and returns me to my iphone's "home page."

I've already cleared the cashe, and it didn't help.  For what it's worth, I have over 45 GB available for use on the iphone.   

Thanks for the clarification, TForum92622.

We will send you a Direct Message to further assist you with the app. Look for the chat icon in the upper right corner of the page.

Aminah, AT&T Community Specialist