Contributor
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2 Messages
UPS refusal to accept all return items
I went to UPS to return my UVerse receivers today. As instructed, I took both receievers, both remotes, the WAP, and all power cords. The man at UPS refused to take anything except the two receivers and stated that, despite the E-mail, ATT does not want the WAP, cords, or remotes and that he could not take them. I am very concerned by this and want some help from a live person to discuss this.
baseballisback
ACE - Professor
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8.1K Messages
2 years ago
If UPS doesn't take it, you have a few options:
Try FedEx.
Keep trying different locations of both of those places.
Finally, hang on to that stuff for as long as you possibly can. Let it collect dust in the back of a closet.
Some people have claimed that AT&T "says one thing and does another" when it comes to equipment being returned. The last thing anyone wants is a letter demanding equipment be returned and that equipment was tossed two weeks ago.
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