4 Messages
U VERSE tv boxes
My 3 wired tv boxes refuse to connect to U VERSE, it says restart but no matter how many times I restart it, it doesn't work. A REP cussed at me and then hung up in my face! so no help there! Can somebody do their job and fix the services I'm currently paying for and NOT getting !
baseballisback
ACE - Professor
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8.1K Messages
3 years ago
Be assured that all calls are recorded.
Unfortunately, this is a customer-to-customer forum. Your best bet is to call back and ask for replacement boxes.
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CarrieG
4 Messages
3 years ago
how do I formally file a complaint
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baseballisback
ACE - Professor
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8.1K Messages
3 years ago
Contact the BBB.
But you'll still have to call and get replacement equipment.
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CableGuy0399
24 Messages
3 years ago
Is the internet working?
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CarrieG
4 Messages
3 years ago
thanks
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
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