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Wednesday, April 14th, 2021

Transfer of Service With Router

I have at&t SERVICE IN ADDRESS [EDITED] Custer Rd.  This service with a router was previously at [EDITED] Custer Rd, #.  Both apt's are in the same apt complex.  I had to discontinue service at #[EDITED]and re-open at #[EDITED] which physically transferred the router from one apt to another.  I have recvd 2-letters with instructions for how to return my router.  Please notate my account does not need any return of the router.  Thanks. Reply via my email:

[email scrubbed]. 

[EDITED - per Community Guidelines -removed personal information]

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ACE - Expert

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28.3K Messages

4 years ago

THIS IS NOT CUSTOMER SERVICE.  YOU WILL NEED TO CALL TO STRAIGHTEN OUT THE SITUATION.


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