1 Message
This set top box does not match the account settings.
Received a new wireless tv receiver box.
I get an error after it’s been paired to the WAP.
’account unavailable’
’this set top box does not match the account settings’
1 Message
Received a new wireless tv receiver box.
I get an error after it’s been paired to the WAP.
’account unavailable’
’this set top box does not match the account settings’
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
We're here to help get your DVR running, @dustinhackman!
We suggest making sure that you try our Troubleshoot and Resolve Tool. It can check if there are any hardware issues in your DVR that may cause it to be unable to connect properly to your account.
In the meantime, we'd like to invite you to a Direct Message in order to check your equipment's status on our end, and see what options are available to get you connected.
Please check for our message in the upper right hand corner of the forums page. We look forward to speaking with you!
Donovan, AT&T Community Specialist
0
0