mama's profile

New Member

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1 Message

Wednesday, April 6th, 2022 9:45 PM

Set Top Box doesn't recognize my account

One of my TVs will not load Uverse. A message says the set top box does not recognize my account. My other TVs have Uverse. 

ACE - Expert

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28.3K Messages

3 years ago

Have you rebooted it?  Have you rebooted the DVR?  Have you rebooted the gateway?

ACE - Professor

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8.1K Messages

3 years ago

Unplug for 30 seconds. Plug it back in.


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