mnorman1215's profile

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Sunday, October 9th, 2022 1:06 AM

Roku tv jvc

My uverse remote paired with my jvc roku tv will tun it on and off and change the volume but that is all it will do. It will not move the cursor to select tv and streaming g options

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254.4K Messages

2 years ago

Let us help you fix your remote, so you can make selections on your Roku TV, mnorman1215!

 

Follow these steps to troubleshoot your remote directly from your TV:

  1. Press Menu
  2. Select Help > Information.
  3. Select Troubleshoot & Resolve
  4. Press OK.
  5. Select TV > Remote Control > Troubleshooting, then follow the prompts.

Let us know if this helped!

 

Aminah, AT&T Community Specialist


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