GrumpySneezy's profile

Contributor

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2 Messages

Thursday, July 20th, 2023 9:16 PM

Replacing dvr

Received error message the set top box does not match the account settings

Community Support

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254.4K Messages

1 year ago

Glad to help with your DVR, GrumpySneezy.

 

We'll have to access your account to help you find a resolution. We'll send you a Direct Message to gather your account information. Once there, we'll verify your account in chat or over the phone. Look for the chat icon in the upper right corner of the page.

 

Aminah, AT&T Community Specialist

Community Support

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254.4K Messages

1 year ago

Hi, GrumpySneezy. Just checking in to see if you still need assistance, since we haven't received a response to our DM yet.

 

Hope to hear from you soon.

 

Aminah, AT&T Community Specialist


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