2 Messages
Remote control number pad are only buttons working
Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.
2 Messages
Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
We can help you fix the rest of the buttons on your remote, OLDudeye!
The most common solution to remote trouble is to change the batteries. Give that a try and see if the rest of the buttons start working again.
You can also use our U-verse TV remote control troubleshooting guide. Follow these steps from your remote, if you can:
If that doesn't work, let us know, and we'll look into sending you a replacement.
Aminah, AT&T Community Specialist
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