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Thursday, October 6th, 2022 11:29 AM

Red X 1

Rebooted to get to the gear screen and then the red X 1 appears. My apartment had power failure which may have caused this, but is there any way to retrieve recordings from the device before hard reset?

ACE - Expert

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36.8K Messages

2 years ago

I would suggest a "whole home reboot":  Unplug all the AT&T Gear, then plug in each of these and let them boot up before proceeding to the next step, in this order:

  1. Gateway
  2. DVR
  3. WAP (if you have one)
  4. All TV receivers


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