2 Messages
Pairing S10-S4 remote with Westinghouse HD 32 Inch TV
have recently purchased a pretty good TV, Westinghouse HD 32 Inch and all works great with the exception of pairing the S10-S4 remote with the TV. I've tried the 2 codes that are available on the ATT website but no go. Has anyone used a Westinghouse TV and been able to pair the 2 devices and if so what 4 digit code were you able to use to get it to work - Thanks much in advance
DIRECTVhelp
Community Support
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254.6K Messages
1 year ago
Hi @Sweakley2023, we understand where you are coming from, and I can see your point on that. Let's work on a fix.
We recommend you to go through the article for Instructions and codes to program your U-verse TV S10 remote.
We've got a helpful article post that explains how to access the user guide for your S10-S4 remote control.
For further assistance, we are always here to help!
Thank you for contacting AT&T Community Forum.
Harry, AT&T Community Forum Specialist
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Sweakley2023
2 Messages
1 year ago
Thank you for the quick response, unfortunately I've already tried the methods described in the instructions including the Westinghouse codes but to no effect. The TV auto recognized the S10 controller on startup without configuring anything but the Audio control will not work after trying all codes and using the FF button method. Was looking to see if there were any other codes possibly other than those in the instructions - Thanks
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DIRECTVhelp
Community Support
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254.6K Messages
1 year ago
Hi @Sweakley2023,
Thank you for bringing this to our attention. We highly appreciate you going through all the troubleshooting steps. In this case, we suggest you go to the following article to help you with your volume issues.
Let's try reprogramming the remote again with user guide for S10-S4 remote advanced features setup for volume.
If you have no audio program the remote to control. Click the volume up and look for 25 on the tv, then you can reprogram to control the TV.
And, go through the article on how to reset remote control
Hope this information is helpful!
AshR, AT&T Community Forum Specialist
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