New Member
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4 Messages
Only one TV displaying “no signal” message
When I switched inputs to watch cable it gave an error message of no signal. Then after a while (maybe from me trying to troubleshoot) the input for cable grayed out to where I can’t choose it. They shipped a receiver replacement but I’m still not getting the HDMI2 cable input to show up. I’ve never paid attention before but noticed the router lights “paired” and “link” are blinking green. Is the problem the router? All cords are fine and plugged in well. My other TV is working fine for cable.
baseballisback
ACE - Professor
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8.3K Messages
4 years ago
Is it a wireless receiver? Can you move it closer to the WAP?
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hhihe
New Member
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4 Messages
4 years ago
Not wireless. But all of it is right next to each other.
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DIRECTVhelp
Community Support
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255.4K Messages
4 years ago
We're here to help, @hhihe
Here are some things that we recommend.
If you are using a coax cable between your tv and your receiver, you may need to change the channel up or down to restore the picture.
Let us know if you have additional questions.
Thank you for contacting AT&T Community Forums.
Deandra, AT&T Community Specialist
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hhihe
New Member
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4 Messages
4 years ago
I’ve done all of these steps. The HDMI2 input that I use for cable TV is no longer available to choose like it was before.
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DIRECTVhelp
Community Support
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255.4K Messages
4 years ago
@hhihe
We just have a few questions.
We'll be awaiting your response.
Deandra, AT&T Community Specialist
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baseballisback
ACE - Professor
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8.3K Messages
4 years ago
I'm assuming you tried other HDMI, such as 3 or 4.
If not, you may want to try that. Even if other things work there, try the U-Verse receiver.
Try other HDMI cables in HDMI 2 and in the U-Verse box itself.
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hhihe
New Member
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4 Messages
4 years ago
New receiver and new HDMI cable worked! Didn’t think to replace that cable but makes sense now that I think about it. Thanks for the advice!
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DIRECTVhelp
Community Support
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255.4K Messages
4 years ago
Glad to hear you were able to get it working again, @hhihe
If you need help with anything else in the future, feel free to reach out!
Thank you for being the best part of AT&T!
Raiden, AT&T Community Specialist
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