no audio after fast forwarding

@frankb333 - Is there an auto detect setting in the Onkyo that takes time to detect the signal is stereo or surround?

Is there a timing setting in the onkyo to synch audio & video?

Try setting the u-verse digital audio to stereo or surround.

Make sure enter/audio language is on english.

Does it do the same thing on the TV audio? digital & analog?

Swap the STB with another TV to see if it is the STB.

Hi aviewer, thanks for responding.

EDIT: I just remembered that now I now have a Sony A/V receiver (for a few years now) if that makes a difference.

All the equipment is the same as it was before switching to the new router, so that's the variable here. To answer your questions:

Is there an auto detect setting in the Onkyo that takes time to detect the signal is stereo or surround?

-YES but that detection happens when you first turn all the equipment on and the source is selected. This audio problem only happens after fast-forwarding a DVR recording.

Is there a timing setting in the onkyo to synch audio & video?

-NO

Try setting the u-verse digital audio to stereo or surround.

-I could switch back to stereo but of course I am only interested in having surround sound.

Make sure enter/audio language is on english.

-YES

Does it do the same thing on the TV audio? digital & analog?

-NO, it is only fter fast-forwarding a DVR recording. I have no analog equipment.

Swap the STB with another TV to see if it is the STB.

-I could try this but that's not an easy thing to do

Most of the time when we are watching recorded programs we will fast forward over commercials and the hit play when the show starts back up. The picture and audio usually start back up together. Several time a week the audio will not start back up with the video for anywhere from 5 to 15 seconds. To get around the we will start the show back up while commercials are still playing which is not wha we want to do and wastes out vewing time. Once this starts it usually will do this unwantered behavour for the rest of the evening. Has anyone else experianced this problem?

Ours loses audio completely after fast forwarding or skipping and we have to restart the receiver to fix it. It will show a volume icon with an x through it on the screen when this happens.

Please advise.

We're happy to help with your U-verse TV losing audio after forwarding, @PainterMike.

We have information to help troubleshoot sound problems with your U-verse TV. This shows you how to restore sound on your own and how to use our troubleshoot and resolve toll to troubleshoot and resolve sound issues. 

1. Press Menu.
2. Scroll down to Help and press OK.
3. Select Information > Troubleshoot & Resolve > TV > Sound.
4. Select the Sound issue.
5. Follow the onscreen prompts.

If that does not help, let us know:

1. Have you tried rebooting your receiver? (To refresh your network connection).
2. Does this happen with live TV or recorded programming?
3. Does this happen on multiple channels? (Confirm this issue is with one channel or affecting all channels).

We will be looking forward to your reply. 

Elmi, AT&T Community Specialist. 

Yes, we have to reboot every time this happens. It's quite a pain to have to do this as often as we are. This is a replacement receiver as we had skipping issues with the last receiver. Honestly as much as we pay for the service, it's been a let-down to say the least.

Thanks for getting back to us PainterMike. 

Tank you for trying the troubleshooting steps above, we do appreciate it. Going forward, we are going to move this interaction to a Direct Message. You will notice a chat icon next to a bell icon at the top of the screen, on the right hand side. Our next message will appear there. 

In the meantime, please gather all AT&T account information. Do not post it here. We will ask for it again. 

Just look for the Direct Message notification and click on that message and follow the instructions.

Thank you for being the best part of AT&T and for using the AT&T Community Forums. 

Matthew, AT&T Community Specialist

its typical sometimes , personally my wife want to get rid out of it. doing reboot every time is not good man, but we actually do.