New Member
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1 Message
missing dvr recordings
I went to bed and my show was recording. I wake up and my recorded show is gone. How does this happen? Anyone having this problem? Its not all shows, just one or two shows that were recorded.
New Member
•
1 Message
I went to bed and my show was recording. I wake up and my recorded show is gone. How does this happen? Anyone having this problem? Its not all shows, just one or two shows that were recorded.
DIRECTVhelp
Community Support
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255.4K Messages
4 years ago
Let's see if we can get your recordings back, @max6.
Is your equipment plugged into a surge protector or an outlet?
We recommend that you reboot your gateway, because this will refresh the equipment and your network. Also, we suggest that you have your equipment plugged into an outlet because this may cause interruptions which can affect those recordings.
Let us know if this helps.
Marc, AT&T Community Specialist
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