New Member
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2 Messages
Losses signal, losing patience
My wireless receiver freezes, sometimes I can channel up and back and get channel back. Now I just lose signal completely. My wired receiver is fine but the wireless receiver is on my last nerve.
I've unplugged the gateway, reset the receiver and nothing works it has a mind of its own. I heard AT&T is phasing out uverse and am starting to think this is on purpose to get me to cancel it. I pay a lot of money for uverse, internet and wireless phones all from AT&T and at my wits end.
Tell me why I should stay.
baseballisback
ACE - Professor
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8.3K Messages
4 years ago
How close is your receiver to the WAP? You may need to call 800-288-2020 to get them to send you a new one. Returning the old one is as easy as taking it to your nearest UPS or FedEx store. You can even use the same box.
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PaulJuhl
New Member
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2 Messages
4 years ago
Update,
called tech support and was walked through solution, unplug wireless receivers then unplug modem, wait 10-15 seconds and plug modem back in.
Wait till lights are green and stopped blinking then plug wireless receivers back in.
We'll see how long it last this time, fingers crossed.
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skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
When in doubt, reboot.
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