MDC01's profile

1 Message

Friday, September 29th, 2023 6:47 PM

Is AT&T Uverse receiving our transmission?

I am seeking guidance on how to contact the AT&T U-verse broadcast/engineering team. As a representative of a local government municipality, we are currently transmitting from our facility in Florida to AT&T U-verse. We have recently relocated our video and encoder to a new location, and we require confirmation from AT&T that they are receiving our signal. Unfortunately, we lack sufficient information regarding our video equipment. It would greatly assist us if we could obtain a contact at AT&T who can provide assistance in this matter.

Community Support

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254.6K Messages

1 year ago

Hi @MDC01, we understand where you're coming from, we'll be happy to point you in the right direction.

 

You can connect with our U-Verse Tv support team at 866-210-2675 (Mon - Fri, 7 a.m. - 9 p.m. CT, Sat - Sun, 8 a.m. - 9 p.m. CT.) to assist you with your concern.


If you have any other questions, please let us know.

 

Irene, AT&T Community Specialist 


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