Contributor
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2 Messages
I do not understand the priority arrow settings priorities for recording
I keep having a problem with the priority arrows when I try to set the programs by number of importance. Can someone tell me how to do this. It looks simple but for me it just is not working. I cannot get programs to stay where I want.
DIRECTVhelp
Community Support
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254.4K Messages
5 years ago
Hi @SJane19,
We are happy to help.
There is no way to lock a series priority. You can always change them the shows and how they appear back into the list, but not lock the list.
We apologize for any inconvenience.
If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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SJane19
Contributor
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2 Messages
5 years ago
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skeeterintexas
ACE - Expert
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28.3K Messages
5 years ago
When you move a program UP the priority list, all other programs move down one spot. When you move a program DOWN the list, it pushes other programs UP the list. Be sure to "SAVE".
When you set up a new series record, It goes to the TOP of the list which moves all other series down one spot. The arrow on the far right SHOOTS the series to the top of the list.
I suggest you do a little hands on experimenting to understand how the Series Priority option works.
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DIRECTVhelp
Community Support
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254.4K Messages
5 years ago
No worries @SJane19,
We're always happy to help!
To adjust the priority of recording a series on a Genie, please follow these steps:
This should help you change the priority of your shows as you like. Please let us know if you have any other questions for us!
Alexander, AT&T Community Specialist
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Deborahjean520
2 Messages
2 years ago
How do you DELETE IN THE SERIES PRIORITY AS I HAVE SOME SHOWS LISTED 4 X??
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