1 Message
How can I get closed captioning to work on ABC?
My CC stopped working on all ABC programming, which come from our local ABC affiliate. This is consistent with all our TVs. CC works on all other channels and networks. The local affiliate says it sees no problems.
Accepted Solution
Official Solution
catox69052
2 Messages
1 year ago
To enable closed captioning on ABC, access the settings menu on your TV or cable/satellite box, locate the Closed Captioning or Subtitles option, set it to "On" or "Enabled," and then tune into ABC to check if closed captions are displayed.
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DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello @Rfkemp1, we know the importance of being able to get closed captioning on your TV. We are here to assist.
Please follow the steps provided by @catox69052 to set up Closed Captioning.
When you go to the menu on your remote, you might see "Options" on the screen. In this case:
We also encourage you to take a look at our help page on how to set closed captioning for your TV for additional instructions and info.
If you need any other assistance, please feel free to let us know. Thank you for using AT&T Community Forums.
Amon, AT&T Community Specialist.
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annigerard
2 Messages
1 year ago
Try using a different subtitle generator for captioning your videos and change the formats from .srt to .vtt or vice versa and compare the results.
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