Teacher
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12 Messages
Freezing TV and constant stopping of programming stating to many recordings
So I have watched all different channels and get periodic freezing. Changing channels brings it back. Feel that service should be constant not sporadic.
_xyzzy_
Expert
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3.6K Messages
7 years ago
Wireless or wired receiver?
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FrozeninFLA
Teacher
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12 Messages
7 years ago
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_xyzzy_
Expert
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3.6K Messages
7 years ago
Reboot the gateway. Wait a while because it can take a few minutes.
Then reboot the dvr.
Then any other receivers.
I don't have much faith that this will fix anything but it's a simple first thing to try.
More questions:
Does this problem occur when only 1 TV is playing and no recording is being done concurrently?
What's your profile? menu->options->system->system information->system resources (streams, bandwidth cap)
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FrozeninFLA
Teacher
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12 Messages
7 years ago
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_xyzzy_
Expert
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3.6K Messages
7 years ago
Please answer my last two questions above:
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FrozeninFLA
Teacher
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12 Messages
7 years ago
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_xyzzy_
Expert
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3.6K Messages
7 years ago
And the profile?
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FrozeninFLA
Teacher
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12 Messages
7 years ago
AT&T Access ID: tucker530034
Or, log in with 904.303.0300
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skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
Wrong profile.
Follow instructions given above: menu (button on remote) -> options -> system -> system information -> system resources.
Post info so it can be determined if you are receiving the max bandwidth available.
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FrozeninFLA
Teacher
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12 Messages
7 years ago
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skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
I don't believe that info is available via the app. I could be wrong.
Is there a problem finding the info on your TV screen using your remote?
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FrozeninFLA
Teacher
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12 Messages
7 years ago
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FrozeninFLA
Teacher
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12 Messages
7 years ago
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skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
I don't know who you sent a screen shot to but can you post it here for others to analyze?
Orrrr....just post the info. The two following numbers are the most important:
Streams:
Bandwidth Cap:
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FrozeninFLA
Teacher
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12 Messages
7 years ago
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