New Member
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1 Message
Fee for a replacement receiver
I have Uverse and recently received a replacement receiver. Now I am being charged a $10 receiver fee monthly. Does anyone know why? I never paid a fee before.
New Member
•
1 Message
I have Uverse and recently received a replacement receiver. Now I am being charged a $10 receiver fee monthly. Does anyone know why? I never paid a fee before.
JefferMC
ACE - Expert
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36.8K Messages
3 years ago
How many receivers do you have on your account? The receiver fee for one receiver (the DVR) is included, each additional should be $10/month.
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skeeterintexas
ACE - Expert
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28.3K Messages
3 years ago
You may have had a promo that did not include the receiver fee or maybe you were grandfathered in.
Either way, ordering new equipment triggered the $10 equipment fee that we all pay.
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baseballisback
ACE - Professor
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8.1K Messages
3 years ago
I'd definitely call billing at 800-288-2020. Replacement receivers shouldn't trigger any fees, unless you fail to send the old one back in time.
I'm grandfathered in to two free receivers. I had to send one back a few months ago and I still get them free.
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hcanergocmus
7 Messages
2 years ago
I got the same fee. The old receiver was slow and not working properly.
Nobody
Nobody told me on the phone that I will be charged for the new receiver.
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hcanergocmus
7 Messages
2 years ago
Just canceled the Uverse
Out dated
the price increased
And now this $10
Also as I understand att was trying to move their focus to direct tv, Rather than uverse.
I resisted not to cancel because I am using their internet and tv bundle.
Right now my DSL internet will go UP $20 but still, that
$55 internet
Youtube TV
$15 HBOMAX
still cheaper than ATT uverse and DSL internet pack. How about this?
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baseballisback
ACE - Professor
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8.1K Messages
2 years ago
Please don't bump old threads.
LOCKED.
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