R

New Member

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1 Message

Sunday, August 15th, 2021 11:06 PM

DVR Records Black Screen

My DVR is recording a black screen.  Any ideas on how to fix?

ACE - Professor

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8.1K Messages

3 years ago

Assuming you're recording a channel you're paying for, what happens when you try to watch that channel live?

Keep in mind that you cannot record "on demand" TV.

ACE - Expert

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28.3K Messages

3 years ago

If you've rebooted the DVR with no resolution, call CS 1-800-288-2020.   If they determine that the DVR needs to be replaced, it will be sent for a self-install.


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