B

New Member

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1 Message

Tuesday, August 17th, 2021 5:38 PM

cisco 7500 won't connect to gateway

I have 3 tv's. the DVR and the other Cisco work fine. this one keeps asking to set up the wireless tv receiver which I have done numerous times but it will not connect. Worked fine for 10 months. No power problems. No changes in anything. have used the WPS reset and unplugged everything for 5 min.

ACE - Professor

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8.1K Messages

3 years ago

If it's just the one receiver and you've reset it, the WAP and the gateway, I'd say it's time to call 800-288-2020.

Employee

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3.4K Messages

3 years ago

CISCO 7500 is a DVR... requires a hardwired connection to the gateway using either coax or ethernet.

WIRELESS CISCO receivers are the 7005 and 7105.

Which unit are you having the problem with?

Do you have a LINK light on the front panel?


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