AT&T Needs to come their MESS UP

I recently closed my account because of the expense.  And now I have a hallway closet with a huge mess of cables just hanging and a satellite on the roof of my house which I want removed. I have made 2 attempts via phone and have spent 1-2 hours each time and all they do is keep transferring me.  Finally the last person said because I closed the account it's. now my problem!!

 If I don't get this mess cleaned up I will have to close all my other AT&T business accounts.  AT&T does not have good customer service.