5am Wireless Box Reboot

I've had one STB reboot two mornings that I know of.  This is a box in my bedroom and I've only been aware of it because I had crawled back in bed on cold mornings to watch the news (don't judge).

 
I don't see it as a problem, just a curiosity.  Yes, it reboots and it takes a minute for it to come back on but then all is well after that.  *shrug*

2 more times since 1/7/2019 and again both times near 5am EST.

Will contact Tech Support this morning to see what I can find out. Expect them to say they need to replace the wireless box. If that is the case, I will be disappointed because I have only been with AT&T about 6 weeks and already replace "gateway" twice.

Very poor showing for major company like AT&T. Beginning to worry that my switch to AT&T might have been a mistake. When with AT&T because Fiber was recently installed in my area.

Jury is still out but very concerned.

Our Uverse has rebooted, lost connection and froze so many times in 2 weeks on all of the tvs in the house.  I have done all the troubleshoot processes and still keep having issues.  Our internet has been really slow as well.  I think it is time to make the change to Spectrum.

UPDATE 1-12-2019

Spoke to Tech Support and they agree that this is very odd. I requested they talk about it and or refer to someone local they might have tech expertise.

Since I have only noticed on the wireless box and always at or near 5am, I don't believe it is a hardware problem.

Sure hope they get me some feedback within the next week or two. If not, guess I will have to request a replacement box or have them hard wire that location at their expense.

Are you watching TV at 5 am and thats why it is so bothersome?

@ skeeterintexas

Yes. Besides, I want to know what is happening at 5am my time for this wire box to need rebooting.

This morning I was watching something I had recorded. After re-boot, system showed I had not already watch 30-40 minutes.

Want to get to the bottom of the issue.

Over the last couple of weeks, I have noticed that my wireless box is rebooting at 5am EST.

This happened at least 3 times.

So that means it doesn't always happen and is not consistent?   Could be some kind of interference.  But when this happens is the gateway (router/modem) also rebooting?  Does the tv connected to your dvr continue to work?

Yes. Would like to find problem and have it resolved. Also, want to know WHY it is happening.

To:  _xyzzy_

Nothing reboots except the wireless box. Always around 5 am.  Seems pretty straight forward to me. Very consistent in my option.

Looking for answers and not some best guess or maybe could be might be something during the 12th of Jewvember only during a full moon. 🙂

BTW, this issue is still happening but does not happen daily.

Did anyone find an answer? Mine reboots exactly at 5:01am daily. 

Here to help with your receivers, @Wwoman!

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