Contributor
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1 Message
Why is Uverse customer service so bad?
I've tried for 10 days to sign up for Uverse. I'm caught in an endless loop - uverse never moved my account address (even though I wanted to move my service), so they sent months of bills to the wrong address. They also failed to cancel my account, lied to me, and tell me I wasn't "adamant" enough. Why are they so preoccupied with 2 year old equipment which was returned to them as opposed to opening a new account? Do some of their employees secretly work for T-Mobile or Verizon?
mibrnsurg
Expert
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4.3K Messages
10 years ago
@InterestedParty Click the ATT Customer Care link in my signature, send the PM, explain your ordering situation.
Include your account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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