New Member
•
2 Messages
What local At&T number do I call to report a pole down?
I have called 1-800-288-2020 twice and reported a pole and line down. Both times I gave the person my cell number. The first time the representative I spoke to said this was not an AT&T pole or line. The second person I spoke to said she would have a technician on sight and they would call me. This pole has AT&T labels on it. And AT&T stickers on the termination box beside it. Who can I call. Or can some one contact me, please
davemize
ACE - Professor
•
473 Messages
5 years ago
Report unburied cables, exposed wires, or downed lines https://www.att.com/support/article/local-long-distance/KM1000559/
0
0
JLumpkin
New Member
•
2 Messages
5 years ago
That takes me right back to the number and phone call that was no help at all. Thanks anyway.
0
0
teetertotter
ACE - Teacher
•
1.6K Messages
5 years ago
If other wires on that pole, it could be just a regular utility pole used for phone and electric, too. Maybe call the local utility company for directions/more information/help.
(edited)
0
0
JefferMC
ACE - Expert
•
37.1K Messages
5 years ago
Also, you can try contacting your local public utility commission for assistance. If the pole/line is down in a public area, contact the local government.
0
0