Texasstrong's profile

2 Messages

Friday, November 4th, 2022 10:16 PM

Warning before suspension

Will you be sent a warning notice before service is suspended if you miss a payment arrangement 

Accepted Solution

Official Solution

Community Support

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254.4K Messages

2 years ago

We'd be happy to get you the information you are look for regarding payment arrangements, @Texasstrong.

 

You can learn more about payment arrangements, by reading the following information:

  • When making a payment arrangement, you commit to pay with the selected payment method on the chosen date.
  • Payments start to process at 12 a.m. ET on the scheduled payment date. 
  • Payment arrangements, or payments scheduled to post after your original bill due date, can’t be changed or canceled. 
  • If you use AutoPay, be sure to pause it for the current month. AutoPay will resume the next bill period.

Potential fees

  • Late fees apply if you pay your bill after the due date.
  • We charge a convenience fee if you call or chat with us to make or schedule a payment arrangement.
  • You'll owe a reconnection fee if you don’t pay by the date you agreed to and we suspend your service.

Please reach back out if you have any additional questions or concerns.

 

Latoya, AT&T Community Specialist

ACE - Professor

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8.1K Messages

2 years ago

My advice...use a calendar or autopay.


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