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4 Messages

Thursday, September 16th, 2021 1:22 AM

U-Verse TV No Longer Affordable

Help! My U-Verse bill just increased $60/mo and there are no available promotions for me. What can I do to make this more affordable? Should I just cancel and find a cheaper streaming service from another company?

Employee

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34K Messages

3 years ago

Lower your package or find a service that fits your budget 

3 years ago

A lower package doesn't fit my needs, as I don't watch any of the channels included in the family plan. I want the sports channels. So it looks like I need to find a better, more affordable service from a different provider.

Employee

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34K Messages

3 years ago

Agreed but I doubt your gonna find anything cheaper for the programming your wanting you may get a promotion but after 6 months your back where you are now 

3 years ago

Nah, I doubt that. I've already looked into You Tube TV and they're offering 1 free month and then $64.99/mo after.  U-verse wants to charge me $130/mo for the same channels. That's not affordable for a single person household. Last year I had an amazing representative help me find an affordable plan. Unfortunately, I have not had the same luck this year. 

ACE - Expert

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28.3K Messages

3 years ago

Since Uverse TV is being phased out, there's no reason to extend discounts. 

3 years ago

That's all I needed to know! I will cancel my plan immediately then. Thanks! 

Community Support

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254.4K Messages

3 years ago

We are here to answer any questions that you have about your bill, @.

 

Thank you to all the aces for the useful information.

 

You can contact our support team for more help about your bill at (800-288-2020). They will answer any questions that you have and they will see if any promotions are available to you.

 

If you have any other questions or concerns, feel free to reach back out.

 

Thank you for choosing AT&T.

 

Marc, AT&T Community Specialist


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