I'm having the same issue. Called support and after 30 minutes the rep said there is a outage. I have deleted and redownloaded the app and still can't log on. Get the message Invalid U-verse member ID or password. My user ID is pre-populated and I don't even get to a screen where I can input a password.
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We're here to help get you logged in, @sdt829!
Can you clarify with us what is occurring when you attempt to sign in? Are you getting any type of error message?
We suggest deleting and redownloading the application to see if this would let you login.
Let us know if this helps!
Donovan, AT&T Community Specialist
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cdaustin50
1 Message
3 years ago
I'm having the same issue. Called support and after 30 minutes the rep said there is a outage. I have deleted and redownloaded the app and still can't log on. Get the message Invalid U-verse member ID or password. My user ID is pre-populated and I don't even get to a screen where I can input a password.
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adbahs1952
1 Message
2 years ago
I simply want to add a show to watch but can't get into my account.
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