U-verse App

Hi there, yefchak! Let's point you in the right direction to get this log in problem resolved. 

Here are some steps that you ca try:

1. Please log into your account and go to profile. 
2. If you look over on the left side of your profile is your "Member ID"
3. Try logging in to the app with "Member ID" and password 

Please try those steps and let us know if they work for you. If not then there is something else that we can try. 

Thank you for using the AT&T Community Forums

Matthew, AT&T Community Specialist

This has been going on for months.  Many people have contacted AT&T about this (see numerous previous threads), including me, and AT&T still hasn't resolved the issue.  So infuriating.  We are paying for a service we are not getting.  

We understand how you feel, sbrianbell.

We're working to the app back up and running as soon as possible. If you need help with any other aspect of your service in the meantime, let us know.

Aminah, AT&T Community Specialist

@sbrianbell 

Which of the suggestions made have you attempted so far.  The one by Matthew above is a good one.