U-Verse App Not working

What OS are you using?

iPhone iOS 15.3.1

We're happy to help get you logged into your U-verse mobile app, @Baldwinsfive.

We recommend using your U-verse member ID to log in instead of your access ID. This has worked for other users experiencing similar issues. To find your U-verse user ID:

1. Go to Profile.
2. Under Profile, your user ID is listed below the welcome message. 

Let us know if this works or if you need further assistance. 

Elmi, AT&T Community Specialist. 

That isn't the issue, Elmi.

I’ve tried using the user id and still receive the same error 

Thank you for the update and we apologize for the inconvenience, @Baldwinsfive.

Our engineers have been made aware of this issue and are working to get this resolved as soon as possible. Feel free to reach back out with any other questions or concerns.

Thank you for contacting the AT&T Community Forums Team. 

Elmi, AT&T Community Specialist.  

@Baldwinsfive 

Create a subaccount and use that for now.  

This is STILL not working for me.  Been this way for months.