1 Message
U-verse App for phone does not allow me to log in.
I got a new iphone 13 and the U-verse app, which worked on my old Apple 7 phone, won't let me log in using my att.net id and password.
What can I do make it work?
1 Message
I got a new iphone 13 and the U-verse app, which worked on my old Apple 7 phone, won't let me log in using my att.net id and password.
What can I do make it work?
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We're here to help with your U-Verse app login concerns, acfrustrated!
Have you attempted to log in using your U-Verse member ID? This will be different from you access ID.
Give that a try and let us know if it works!
CalebP, AT&T Community Specialist
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gr8sho
ACE - Professor
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1.5K Messages
3 years ago
@acfrustrated
The correct ID is found by logging into the myAT&T app in your profile and will be listed in the Uverse TV section. If that doesn’t work, some are having success creating a subaccount and using those credentials.
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