Keithom's profile

7 Messages

Friday, May 6th, 2022 3:21 PM

U-verse app (Android) not showing TV listings

Hi,

I don't love it but I am using U-verse app on android for multi-years and

viewing live channel on tablets. Starting last week, I am seeing days where 

I do not get any channel listing/guide info from my U-200 list. Thus nothing to watch.

The next day it is fixed.

Tried usual, uninstall, install latest, clear cache, data, try other android device

nothing worked.

On TV side with set top box, things are working as usual. 

Any advise ?

My zipcode is 94086  Sunnyvale, CA

Community Support

 • 

254.4K Messages

3 years ago

We are here to help you with your U-verse app, Keithom.

 

We are aware of this and our engineers are working toward a resolution as fast as possible. This has been going on for a while and has been escalated to the right department.

 

If you have any other questions or concerns, feel free to reach back out.

 

Thank you for choosing AT&T.

 

Marc, AT&T Community Specialist

7 Messages

3 years ago

Hello,

Thank you for sharing the status.

It is still broken. 

This is very frustrating.

.


5/3 PM broken

5/4 ok

5/5 PM broken

5/6 AM broken, PM ok

5/7 PM broken

5/8 PM ok

5/9 PM broken 

I cannot watch baseball.

9 Messages

3 years ago

Same type problem.

I have second TV in which I want to purchase Android TV box may be G-Box Q.

Any one used U-verse App to watch Live TV on Android TV BOX.

1 Message

3 years ago

Last app update was Nov 2021, I've had this issue for months.

How fast is "fast as possible"?

Community Support

 • 

254.4K Messages

3 years ago

We are here to help you with your U-verse app, EricSee.

 

We are aware of this and our engineers are working toward a resolution. There is no ETA at this time but when this is resolved the app will return to normal.

 

If you have any other questions or concerns, feel free to reach back out.

 

Thank you for choosing AT&T.

 

Charles, AT&T Community Fourms


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