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Thursday, February 11th, 2021 4:51 AM
I want to pay my balance in order to get phone service
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ACE - Expert
28.3K Messages
4 years ago
If the account has been sold to a collection agency, you will need to work with them on paying the debt.
Community Support
254.4K Messages
HI @Tezzz13, thanks for reaching out to the forums team!
We know how important and time sensitive billing issues can be, so we encourage you to contact our voice or chat teams for expedited service.
Please let us know if you have any other questions we can assist with!
If you have any additional concerns, please feel free to reach out to us.
Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
skeeterintexas
ACE - Expert
•
28.3K Messages
4 years ago
If the account has been sold to a collection agency, you will need to work with them on paying the debt.
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DIRECTVhelp
Community Support
•
254.4K Messages
4 years ago
HI @Tezzz13, thanks for reaching out to the forums team!
We know how important and time sensitive billing issues can be, so we encourage you to contact our voice or chat teams for expedited service.
Please let us know if you have any other questions we can assist with!
If you have any additional concerns, please feel free to reach out to us.
Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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