Contributor
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1 Message
Turner Classic Moviers no longer plays movies
Paid-up subscriptions to digital version of TCM (App) fails to play selected movies, saying, "Not Authorized" and "Contact Service Provider".
Contributor
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1 Message
Paid-up subscriptions to digital version of TCM (App) fails to play selected movies, saying, "Not Authorized" and "Contact Service Provider".
skeeterintexas
ACE - Expert
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28.3K Messages
5 years ago
How are you accessing WatchTCM (app)? Phone? Tablet? Smart TV? Gaming console?
I access it using a Roku stick and it's working fine for me.
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Copter75
Contributor
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1 Message
5 years ago
I can no longer use the Watch TCM on my Apple TV 4 device using my Directv log in. Get repeated error messages that log in email or password is invalid, but that is not the case. I contacted TCM and they said ATT/Directv can no longer use or access the Watch TCM App. Is that true and why?
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SallyB_1
Tutor
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2 Messages
3 years ago
I get that same “not authorized” message when I try to sign into my Watch TCM app, never mind that my cable package still includes Turner Classic Movies. I have a 1st generation iPad Air, iOS 12.5.5.
What gives?
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Here to help with your streaming concerns, @SallyB_1!
Are you attempting to use U-Verse credentials or DirecTV? Depending on the answer we may need to get you over to our other support team.
Let us know!
CalebP, AT&T Community Specialist
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SallyB_1
Tutor
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2 Messages
3 years ago
ATTHelp, I am attempting to use my U-Verse credentials, but to no avail. Can you help?
Thanks, Sally Burnell
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