lizrtexas68's profile
Employee

Employee

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3 Messages

Sunday, December 19th, 2021 12:19 AM

Starz app and att U-verse

Have att invest and start as part of subscription. Tried to activate app on tv. Use code and choose att U-verse and get not authorized. Please advise. Thanks. 

*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

ACE - Expert

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36.8K Messages

3 years ago

I'm having trouble making out your post.  Are you saying that you have U-verse TV either U-300 or U-450, you're running the Starz app, choosing AT&T U-verse as your TV provider and cannot get the AT&T login to work on the Starz app?

Employee

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3 Messages

3 years ago

Yes sorry. My auto correct kicked in. I have starz and I can’t watch the app on my tv so can access their content. I go to the starz activation site. Enter the code and choose att U-verse. I am told I’m not authorized. Starz is included with my U-verse tv subscription. 

ACE - Expert

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36.8K Messages

3 years ago

There have been a lot of issues with third party app authentication since the DIRECTV sell off and some work that's being done there.

ACE - Professor

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1.5K Messages

3 years ago

@lizrtexas68 

Are you able to login to the U-verse app?


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