jeffreymcd's profile

Contributor

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3 Messages

Monday, February 11th, 2019 10:22 PM

Screen shot of entire bill

I need to take a screen shot of my bill with my name and address for insurance purpose. How can I get that?

Accepted Solution

Official Solution

Expert

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3.6K Messages

6 years ago

You can get a pdf of your bill(s) by logging into your myAT&T. They go back at least 17 months.

 

In myAT&T click My Bills -> Balance Due/see my bill -> History tab.  The Billing & Payments History section on that page should show you all the pdf's by date to choose from.  Download the desired one, open it up, and take screenshots of the stuff you need.

New Member

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1 Message

3 years ago

My phone says server not responding when I try to download my bills via PDF. I've tried several months. 

(edited)

Community Support

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254.4K Messages

3 years ago

Hi, @SheAnn54, we're happy to help you with downloading your bills.

 

If the myAT&T app isn't allowing you to download the PDF, we have two suggestions:

  1. Uninstall and reinstall the app to refresh the server connection.
  2. Visit the myAT&T website on a computer to download the PDF.

If you need further assistance, let us know.

 

Aminah, AT&T Community Specialist


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