Latrece713's profile

2 Messages

Sunday, February 27th, 2022 1:00 AM

Refund to my bank for payment that. Was put wrong acct

Made online payment of $115.87 on Jan15,2022  posted to wrong acct. Asked for money to be reversed back to my bank on Jan 17,2022. As if Feb 12,2022 I do not have my money. WHERE IS MY MONEY???

2 Messages

3 years ago

I have called everyday about this payment and EVERY customer service rep tells me something different. SICK OF THIS

Community Support

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254.4K Messages

3 years ago

Let's get that billing concern addressed, @Latrece713!

 

For the best assistance possible, we recommend that you contact out support team at 800.288.2020 for further billing assistance. 

 

Don't hesitate to reach back out if you ever need our assistance again. Thank you for choosing the AT&T Community Forums!

 

CalebP, AT&T Community Specialist 


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