1 Message
Property damage, water line
On or about August 4th, AT&T came out to add an additional TV box in one of the bedrooms. The tech worked in the unfinished basement and ran the cable across the ceiling and over a dry wall. When he did, he hit a water line causing a leak. We had to have a plumber come out to make the repair.
DIRECTVhelp
Community Support
•
254.4K Messages
3 years ago
We are here to help get your line fixed, @TINAMARIECARROLL!
Here is more information on how to file a Property Damage Claim.
We recommend that you contact them at (855-365-4976). They will be able to help you and they are the ones responsible for fixing the damage.
If you have any other questions or concerns, feel free to reach back out!
Thank you for choosing AT&T!
Donovan, AT&T Community Specialist
0
0