w0lhk's profile

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Saturday, February 26th, 2022 9:45 PM

My Bill !

My price has gone up Three Times !

December Bill $176.09

January      Bill $197.59

February    Bill $212.59

Called them three times said they would give me a $10.00 credit ad would give me a three month FREE HBO preview.

Never happened called back the second associate said she saw the order was placed but was cancelled !

She said she could not honor the order I said to connect me with the Retention Dept. she transferred me nobody picked up after 20 minutes.

Called a third time to 877-714-1509 talked to a person and he would connect me again on hold finally hung up !

ACE - Expert

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36.8K Messages

3 years ago

This week AT&T is dealing with fallout of their 22 Feb 2022 3G shutdown deadline.  Extremely high call volume.

So, comparing the four bills (you only gave three amounts, but said it went up four times, so you'd need four bills)... did something get added?  Did a promotion end?  Rates did go up in January, but that shouldn't have caused multiple bill changes.


NEED HELP?