My $100 at&t reward card does not work at all

Does it have the Visa logo on it?

Thank you for your question.

Yes, it is Visa debit card.

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@munsungc wrote:

I activated the card and used it at a gas station and at a market.

 

It has declined all the time...What should I do?

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Did you make sure you used it as a credit card, not a debit card?  Not expired, is it?

This from Rewards Center  FAQ:

You may use your AT&T Visa® Reward Card* for purchases anywhere Visa® cards are accepted.

😉

Chris
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I used it as a debit card and put 4 digit PIN number. 

Should I used it as a credit card? 

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@munsungc wrote:

I used it as a debit card and put 4 digit PIN number. 

 

Should I used it as a credit card? 

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Yes, only way. 😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

They can only be used for credit and have to wonder if your debit attempt locked up your card, since no pin is involved.  To activate, you need the last 4 of your acct #, that's not a Pin.  Not at all sure whay they had you reset the Pin.

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

I've tried using my rewards card it's is declined. I've tried it as a debit and credit. When I called to activate it I was made to set a pin # and told it is to be used like a debit.

I activated both my $100 card and my $200 card but needing to know which one was which, I hit live chat and that was a very slow process but she helped me with that problem but during the course of finding out which card was which for which amount, she said my card was not activated.  I said I did activate both of them.  She said wait an hour then try again.  I'm not getting my hopes up.  Seem like AT&T has been having issues ever since they started the promotional compaign.  Any help would be appreciated.  What worked for others. Please share.

I have 2 useless cards, one $75 and one $250. Both activated and used as credit. $75 one was initially accepted by Amazon, but next day was alerted the payment was rejected and I had to use another form of payment. Attempted to use the $250 one at Walmart point of sale choosing credit option. Card rejected. Tried same card at HEB point of sale using credit option. Again rejected. "Rewards" you can't actually use are not rewards. This is really bad business. SMH