Login to my AT&T account.

Hello @Chip1963,

We are sorry for the inconvenience and will be happy to help. If you have not already done so, you will need to create an AT&T Access ID (which lets you manage multiple accounts online with a single login). Find out more on creating the Access ID here.

If you are still having issues with your account after doing this, please send us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you.

We will get back to you as soon as possible. In the meantime, let us know if you have any other questions or concerns!

-ATTU-verseCare

hi  have been  getting  text messages from directv about paying a bill i DONT HAVE (HAHA)  my last payment  was for $ 80.00 for my last bill for the address 2219 millers run fallen timber rd lucasville ohio 45648  ok i  moved for good from that address april 2 2019 ok well this is june and my service is still on and i have called and told them to SHUT THE SERVICE OFF ok  but didnt happen i get another text for me to pay the bill so i called them and i said i will not pay for a bill that i dont have because since we moved i have spectrum not DIRECTV  ok  on 5 31 19 service still active and man name MIGUEL  said he ll make sure the service was shut off and here is the confirmation # 4015680563 A  plus he said he made a report  about the other workers for att/directv about NOT TURNING MY SERVICE OFF THAT I HAD REQUESTED SEVERAL TIMES !!!! ok i get another to pay bill message so i call again ok now service still on and it will not be shut off until june 19th 2019  well i m not going to pay for something i dont have or for someone elses screw ups by the way i did call better business burea about this issue and they will be calling me back i m surprise about how i m being done it makes me wonder how many other people is getting messed over over by them  ????? thank you and have a good day 🙂

verifcation where miguel had my service turned off 5 31 19 where everyone else refuse to do so ty

I have an AT&T prepaid account that I have been keeping active since 2014 i have been paying into it quarterly... bu i have been on GUAM for 6 years... and already have $285.00 into it already and have not been able to go states side to even update sim.  The AT&T app and website is of no help as well it seams to no recognize me due to being on GUAM. Even with the sim in a phone.  Can someone out there please assist.

I want to keep my number when i do go stateside...  

Hi, johnnyfive2568, we'd be happy to help you with your prepaid account.

So that we can get started, please create your own thread. This one is 6 years old and is subject to being closed, which would prevent us from responding to you. Also, this thread is discussing U-verse TV, so make sure you post under the Wireless Forum.

Thanks for reaching out to the AT&T Community Forums team. We hope to hear from you soon.

Aminah, AT&T Community Specialist