Jdtriad's profile

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Monday, December 18th, 2023 6:31 PM

Living in Europe last 7 years and getting a collection request from AT&T U-Verse showing up on my credit report.

For the last 7 years I've been living in Europe, and yet there's a collection showing up on my credit report for an AT&T U-verse charge of $750.

When I called the collection agency they say it's for a charge that occurred with AT&T (and the timeframe was while I was already living in Spain). I left the US with my debts paid and impeccable credit with a credit score over 830. It's now dropped significantly just on these alleged collections/debt and I'm very frustrated and upset with AT&T.

How can I get this resolved?

Community Support

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254.4K Messages

11 months ago

Hi @Jdtriad, we hear you, and we're happy to assist you.

 

 

To investigate this further, we need to move this conversation into a direct message. To get started, please look out for a chat notification next to the bell icon in the upper right corner of the page.

 

 

Looking forward to connecting with you.

 

JasmineS, AT&T Community Forum Specialist


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