Madinstl's profile

Contributor

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1 Message

Thursday, April 21st, 2016 8:03 PM

I've been on hold forever

I've been on hold and transferred from person to person for 2hrs 10min. Any ideas what to do?

Community Support

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865 Messages

9 years ago

Hi @Madinstl,

 

What do you need assistance with? Billing? Technical support? We have an app that can assist with this. It is called the myATT app and can be downloaded to most devices from the app store. If you need further assistance, let us know. 

 

-ATTU-verseCare 

1 Message

2 years ago

I have been on hold forever with two phones just trying to get a shipping label and box to send their modem back. This is horrible customer service! I'm amazed ATT is still in business. VERY POOR CUSTOMER SERVICE!!!


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