Mentor
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31 Messages
Is ATT U-Verse TV still available to new customers?
Is ATT U-Verse TV still available to new customers? I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.
Mentor
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31 Messages
Is ATT U-Verse TV still available to new customers? I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
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28.3K Messages
2 years ago
No. Uverse TV is no longer being offered.
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JefferMC
ACE - Expert
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36.8K Messages
2 years ago
No. AT&T quit offering U-verse TV to new subscribers years ago. Existing subscribers may continue with it, with regular suggestions to move to DIRECTV STREAM.
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JefferMC
ACE - Expert
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36.8K Messages
2 years ago
Sure. And you can call the bank and ask for a million dollars.
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
@bkbkc Please keep us updated on this since AT&T has made it VERY clear that UverseTV is no longer being offered.
Do you have an install date scheduled?
@JefferMC This is going to be interesting….
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JefferMC
ACE - Expert
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36.8K Messages
1 year ago
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
Prediction: The customer was sold DirecTV Stream but the genius at CS said it was UverseTV because that’s what they asked for. 😵💫
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baseballisback
ACE - Professor
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8.1K Messages
1 year ago
"also must be paired with AT&T Internet to function."
This part is wrong...unless it's a requirement for the claim being made.
My prediction? A box for DirecTV Stream will show up. There's a newer box and I can't remember the code name for it.
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JefferMC
ACE - Expert
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36.8K Messages
1 year ago
It was always an ordering/installation requirement. But then you can later drop AT&T Internet service, but you do still need the connection. I didn't have any problem with that part of the claim.
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skeeterintexas
ACE - Expert
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28.3K Messages
1 year ago
Are you saying that UverseTV is still being offered when the “official” statement is:
IMPORTANT U-VERSE UPDATE
U-verse TV is no longer available for new customers. Current U-verse TV customers can continue to access their service here.
https://www.directv.com/att-uverse-tv/
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JefferMC
ACE - Expert
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36.8K Messages
1 year ago
Interesting. Good luck with your install. Let us know.
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gr8sho
ACE - Professor
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1.5K Messages
1 year ago
I was going to say, screenshot or it didn't happen, but doh!!
The decision to quit selling U-verse TV was always an arbitrary one to me. Force people over to OTT offering.
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baseballisback
ACE - Professor
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8.1K Messages
1 year ago
It's definitely an odd decision, but it also makes sense. Why have three providers when one of them is geographically limited?
(Ok, so I guess all three are "technically" limited by geography, but I was referring to U-Verse.)
(edited)
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avax2024
6 Messages
1 year ago
Yeah, U-verse tv isn't dead yet
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baseballisback
ACE - Professor
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8.1K Messages
1 year ago
@avax2024 It's only available to grandfathered customers. It's impossible to sign up for as a new customer.
I did notice that @bkbkc hasn't been back with an update.
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JefferMC
ACE - Expert
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36.8K Messages
1 year ago
That's funny... that's not what you ordered.
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