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Tuesday, June 13th, 2023 5:49 PM

Incoming phone numbers recorded

In the past uverse used to have a channel where you could check incoming phone calls throughout the day. Is this feature still available?

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Official Solution

Community Support

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254.4K Messages

1 year ago

Glad to address your inquiry about caller ID for U-verse TV, A4146173415.

 

This feature is in deed still available. Try turning it off, then back on to get it to work again. Here are the steps:

  1. Go to your myAT&T Account overview and choose My digital phone.
  2. Select My voicemail & phone features then Phone Features.
  3. Choose Caller ID on TV.
  4. Select On or Off.
  5. Select Save.

Here's some additional information for you:

  • You must subscribe to both AT&T Phone and U-verse TV for caller info to display on your TV.
  • If you're recording a program on your DVR when a Caller ID notification appears, the notification won't be recorded.
  • If you're watching a recorded program when a call comes in, it will display on your TV screen.
  • If you receive a call that has blocked its Caller ID, it won’t display on your TV.

Let us know if you were able to get it to work. If not, we can help you troubleshoot.

 

We'll be awaiting your response!

 

Aminah, AT&T Community Specialist


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