New Member
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1 Message
How to stop auto payment for closed account? Need refund.
I understood that my account was close more than two months ago. The equipment was returned back in early February. my billing was settled. But in turn I was billed for February and it was automatically paid from my credit (debit) card. Now I have an additional months charge. This is worse than the frequently interruption u-verse signal and the time to recover. How do I stop the billing and get a refund? This is most frustrating!
Any idea, please email me at [email scrubbed]
skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
First off....this is a PUBLIC MESSAGE BOARD. Please remove your PERSONAL information
Next....this is a customer populated board. No one has access to your account and no one will email you.
Lastly, your final bill is NOT pro-rated so depending on the DATE that you cancelled and billing dates of your account, there is a good chance that you will owe for the final month. For example, you cancelled on 2/5 but a new billing cycle started on 2/1. You would owe for that final billing cycle.
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JefferMC
ACE - Expert
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36.8K Messages
4 years ago
Revoke your authorization for AT&T to auto-debit in writing to your bank. That'll stop any further problems there.
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baseballisback
ACE - Professor
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8.1K Messages
4 years ago
Why do people continue to post personal information online?
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skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
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